Crisis & Support Information

Emergency Services: 911

Access and Assessment –
Phone: 604-675-3700 available 7:30 am – 11 pm

A mental health and substance use urgent care and referral centre for Vancouver residents 17 yrs and up. An alternative to the Emergency department and a way to access other VCH services.

The AAC is located at:
Joseph & Rosalie Segal & Family Health Centre
803 West 12th Avenue
Level 1 East Entrance
Vancouver, BC   V5Z 1N1

Car 87
Phone: Call AAC: 604-675-3700

Provides intervention to individuals in the community for mental health or emergency situations.  Staff respond to calls from police, health care professionals, clients, family members and the general public.

Car 87 can be reached via the Access & Assessment Centre’s 24-hour crisis line at (604) 675-3700 or via 9-1-1.

Senior Distress Line: 604-872-1234

Distress Line: 604-872-3311

Crisis Line –
Phone: 1-800-784-2433 (1-800-SUICIDE)

Distress Phone Services which provide confidential, non-judgmental, free emotional support, 24 hours a day, 7 days a week, for people experiencing feelings of distress or despair.

Crisis Line online chat –

Online version of the phone service.  Chat one on one with a Crisis Line volunteer – for BC and Yukon residents.  Available from 12 noon to 1 am everyday.

MindhealthBC –

A locally based, trusted resource for mental health and substance use resources, developed by physicians and other health experts. Online tools and assessments.

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