Healthcare Over the Holiday Season

This holiday season, choose the right care at the right place:

Health concern?
Call your family doctor or care provider first.  Same-day urgent appointments are often available.

Family doctor not available? 
Check for walk in clinic wait times and hours.

Trusted health advice? 
Call 8-1-1, HealthLinkBC, available 24/7.

Urgent medication refill? 
Speak with your pharmacist.  They can often provide short-term refills and other advice.

Critical or life threatening condition?
Call 911 or go to the nearest emergency room.  Request that a copy of your medical reports be sent to your family doctor.  To check average ED wait times for your nearest hospital, please visit:

For mental health and substance use:

Also you can call the Access & Assessment Centre (AAC):
Access and Assessment – http://Centre
Phone: 604-675-3700 available 24/7/365

A 24/7 mental health and substance use urgent care and referral centre for Vancouver residents 17 yrs and up. An alternative to the Emergency department and a way to access other VCH services.

Car 87/88
Phone: 604-874-7307

Provides intervention to individuals in the community for mental health or emergency situations.  Staff respond to calls from police, health care professionals, clients, family members and the general public.

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