Sometimes people with mental health issues have ideas about illness, medication, treatment, etc. that are different from the family’s ideas. The psychologist Dr. Xavier Amador has created a very useful way of communicating in those situations. He calls it LEAP – Listen, Empathize, Agree, Partner. By far the best way to learn about it is by reading his book “I’m Not Sick I Don’t Need Help”. For a quick primer, our wonderful Becky Hynes has created a reference sheet. You can find it here. Dr. Amador also has numerous videos out, like this one.