Peer Navigator Wanted: North Vancouver

CMHA North & West Vancouver Branch
Peer Navigator
CMHA North & West Vancouver Branch
Peer Navigator Job Description

Job Title: Peer Navigator
Reports to: Resource Manager
Compensation: $15.00 per hour Hours of Work: 10 hours per week
Location: Kelty Dennehy Mental Health Resource Centre
1350 St Andrews Avenue North Vancouver B.C. V7L 3L4

Vision Statement: Mentally healthy people in a healthy society
Mission Statement: As the nation-wide leader and champion for mental health, CMHA facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience and support recovery from mental illness.

Job Summary:
In accordance with established vision, mission, focus and values of the agency, the Peer Navigator (PN) shares their own lived experience and service recipient knowledge of mental illness/substance use to assist clients to increase their community inclusion while helping the client to successfully accessing and navigate community supports and resources. The PN works beside the clients as they self-identify their needs.

Duties and Responsibilities
 Establishes a dignifying and purposeful relationship with the client, and clarifying the role of the Peer Navigator
 Assists the client to access community integration activities and services
 Supports clients to advocate for themselves
 Assists clients in obtaining information and potential referral relative to maintaining services and support in areas related to mental health services
 Work with volunteers to support Clients when appropriate
 Identifies legal issues and required/available resources in accordance with current acts and regulations, and refers clients to appropriate programs, services, and/or agencies
 Participates in program planning, development, evaluation and quality improvement activities that facilitate team goal setting, by attending meetings and providing input;
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 Prepares and maintains written and computerized records and completes other program documentation, including writing progress notes, completing incident reports
 Maintains an awareness of current community resources including health care services, social, economic, recreational, employment, educational services and resources, and other agencies: utilize the information to assist the client to access services and problem solve with the client as required;
 Ensures a safe and healthy working environment by observing universal precautions and infection control procedures, removing obvious hazards, reporting faulty equipment, accidents, injuries and near misses, and adhering to and enforcing rules in accordance with VCH and/or CMHA policies and procedures;
 Maintains knowledge and understanding of, and comply with all CMHA policies and procedures as outlined in the policy and procedures manual, health and safety manual, job description and other documentation;
 Participates by providing input in staff meetings, quality improvement initiatives, committees and in-services
 Completes as many as possible of the following courses: First Aid/CPR, Non-Violent Crisis Intervention Training, Foodsafe, and Suicide Awareness Training or any other training as deemed appropriate by the employer
 Other related duties as appropriate and required
General Duties
 Attends monthly staff meetings, committee meetings and others as required;
 Submits regular activity reports, timesheets, expense forms, etc. as required;
 Represents the agency in a professional manner;
 Provides coverage for other program staff as appropriate and required;
Qualifications, Skills and Abilities
 Lived experience of accessing the mental health and addictions systems;
 Diploma in Community Social Service and a second language is an asset
 Completion of a recognized Peer Support Worker training program or an equivalent combination of education, training and experience
 Recent related work experience with an emphasis on mental illness/substance use
 Thorough knowledge of mental health recovery and harm reduction principles
 Ability to engage clients;
 Ability to establish and maintain rapport and appropriate boundaries with clients and their families;
 Understanding and applied anti-oppression practice including an ability to work with a culturally diverse population;
 Knowledge of community resources and programs;
 Ability to communicate effectively, both verbally and in writing;
 Ability to organize and prioritize;
 Ability to analyze and problem solve;
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 Ability to model, instruct and demonstrate life skills;
 Ability to observe and recognize changes in clients;
 Ability to work independently;
 Ability to use effective interpersonal skills to establish/maintain effective working relationships with coworkers, the public and other agencies;
 Ability to promote positive change and independence;
 Conflict resolution and crisis intervention skills;
 Physical and mental ability to carry out the duties of the position;
 Basic competency in MS Office applications (Word, Excel, Outlook) and the Internet

Please submit a covering letter and resume by July 17, 2015 to:
Jody Salerno, Program Operations Manager

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